Double digits growth of online leads for Verisure Belgium & Netherlands

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Challenge

  • Increase online leads by 25% in Belgium & by 2 in the Netherlands

  • Auto-financing model, remaining within total budget

Verisure is Belgium and Europe's leading supplier of professionally monitored home alarms and connected services for the smart home. Their sales process is based on a 2-stop shop strategy, with digital bringing in close to 100% of leads, later handled and converted by a strong sales force. In 2016, aiming to strongly grow their marketshare on the Belgian and Netherlands market, they collaborated with Belly & Brain to review their existing activities and plans to ensure their strong ambitions delivered.

Solution & services provided

Belly & Brain partnered with the marketing and digital teams to review and design the new approach

  • Analysis of digital marketing traffic activities & plans

  • Analysis of websites’ lead management performance & conversions

  • Review of teams plans & working methods

  • Review of partnering agencies contracts and way of working

  • Recommendation of a 360° action plan:

    • Conversion approach adaptations to decrease cost per lead and increase digital marketing activities funding

    • Traffic strategy optimisation to shift investments to high-conversion, high-potential channels

    • Team organisation review & skilling

    • Digital agencies scoping & selection

  • Coaching of the teams through the transformation to deliver the planned impact

Project duration end-to-end

1 month of analysis & recommendation + 6 months of bi-monthly coaching

Results

+20% achieved in Belgium and x1,75 achieved in the Netherlands after 6 months.

What they say about us

“Carefully balancing humble curiosity, cross industry experience, a customer-centric vision & no-nonsense communication enabled the team from Belly & Brain to gather a profound understanding of our company’s needs in a short lapse of time. Phasing quick wins, capturing low-hanging fruits driven by common sense set within a clear strategic framework drove our teams into a steep learning curve, absorbing the transformation as evolution rather than revolution. The systematic & well aligned implementation plan accelerated and supported a smooth transition to our ‘digital through-the-line marketing leadership’ within our industry.”

Sven Bols, Managing Director, VERISURE BELGIUM


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